KELSEY
ERICKSON
Thank you for stopping by!​​ I am a seasoned Creative with eight years of experience at the intersection of learning, technology, and design. With a strong foundation in graphic design, brand identity, and creative problem solving, I bring a unique blend of technical insight and creative leadership to every project. I am known for my attention to detail, collaborative spirit, and relentless pursuit of high-quality outcomes. As I transition toward a creative leadership role, I continue to champion innovation, inspire teams, and generate bold, strategic ideas that elevate brands and experiences.
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​I am a firm believer in a healthy work-life balance. I take time to recharge by staying active, spending time with friends & family, spoiling my dog, reading, and cheering on my favorite sports teams.
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I'm passionate about creating thoughtful, visually engaging designs that solve real problems. Here you'll find a curated selection of my work—each project is a reflection of my creative process, attention to detail, and commitment to meaningful design.
KELSEY ERICKSON
HEY THERE!
My name is Kelsey Erickson. I am a seasoned IT Operations Manager with 8 years of experience at the intersection of learning, technology, and design. With a strong foundation in graphic design, brand identity, and creative problem solving, I bring a unique blend of technical insight and creative leadership to every project. I am known for my attention to detail, collaborative spirit, and relentless pursuit of high-quality outcomes. As I transition toward a creative leadership role, I continue to champion innovation, inspire teams, and generate bold, strategic ideas that elevate brands and experiences.
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I am a firm believer in a healthy work-life balance. I take time to recharge by staying active, spending time with friends & family, spoiling my dog, reading, and cheering on my favorite sports teams.
it operations manager, learning
Delta Air Lines
November 2024 - present
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Promoted to the leader of the custom design and development capability for the IT Learning & Development team
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Regularily meet with stakeholders and partners to intake custom development needs and assign projects to team members
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Establish and maintain standard design, development, and review processes to ensure the on-time delivery of high-quality products
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Collaborate with IT L&D leaders to identify strategic priorities that align with IT's objectives and key results
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Co-leader of the IT L&D events; hosting a monthly in-person and virtual learning session led by Delta employees that included creating promotional materials, logistics planning, presentation design, and day-of-event execution
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Provide creative direction and design for various teams within IT Transformation on high-visibility projects and presentations
learning designer
Delta Air Lines
September 2022 - November 2024
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Built a visual identity and brand for multiple programs within IT Learning & Development and IT Transformation divisions that aligned with corporate branding standards
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Developed an annual, required training series of five courses, each covering a different skill, that resulted in a 40% skill proficiency increase for over 4,000
IT employees -
Collaborated with instructional designers, program managers, project managers, SMEs, and learning partners to design and develop custom offerings such as; learning modules, interactive guides, micro-learnings, presentations, pitch decks, gamified roadmaps, video demos, virtual learning session recordings
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Contributed to the improvement of learner experience by elevating engagement and accessibility of learning, resulting in a 4.6/5 rating for various programs
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Created custom logos and visual assets for various programs within IT
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Partnered with the IT Communications team to design event banners, displays, presentations, promotional materials, and branded communications
e-learning graphic design manager
Clarivate
April 2022 - September 2022
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Promoted to the leader of the Learning graphic design team; hosting weekly touch-base meetings with direct reports to prioritize communication and seamless workflow within the team
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Managed the design queue by assigning tasks to team, tracking progress, and ensuring deliverables were completed on time
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Ensured projects were executed with high-quality standards by following
review processes -
Assisted team with establishing goals and recording progress with mid-year performance check-ins
learning graphic designer
Clarivate
February 2018 - March 2022
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Supported the design and maintenance of a library of 30 learning modules, including supplemental takeaway tools and coaching guides with each topic
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Designed custom icons, graphics, and interactive treatments for eModules, interactive PDFs, pitch decks, webinars, and training workshops
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Collaborated with sales, project managers, SMEs, content developers, and instructional designers to deliver client projects on time
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Produced a new course format that resulted in the addition of a new product line to offer clients
EXPERIENCE
EDUCATION
B.S. Graphic Design Technology
University of North Dakota
May 2017
Minor in Communication
Certificate in Entrepreneurial Studies
SKILLS
Layout
Design
Icon Illustration
logo
design
branding & visual identity
eModule
Design
Presentation Design
interaction design
people Management
design
strategy
video
editing
PROGRAMS
Adobe Creative Suite
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Illustrator
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InDesign
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Photoshop
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Premiere Pro
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After Effects
Articulate Storyline 360
Articulate RISE 360
Powtoon​
Canva
Infogram
InVision
Microsoft PowerPoint